Wisdom Wednesday: Aging Wisdom's Podcast
Wisdom Wednesday: Aging Wisdom's Podcast
What happens when you contact Aging Wisdom? Part 1
What happens when you contact Aging Wisdom?
A Get Acquainted Call is usually the first contact. This call is an opportunity to learn about your situation and determine if our services fit your needs.
“That first inquiry call is a time of discovery. They're telling us a little bit about what's going on. We're listening and then we're offering in general terms how we can provide assistance,” shares Sheila McKannay, New Client Services, Certified Care Manager.
Individuals, couples, families, and friends come to us with a variety of concerns and questions. Our get-acquainted call won’t answer all questions, but it does provide a sense of how our Aging Life Care professionals can provide guidance and support.
Common situations that prompt an inquiry call include but aren’t limited to:
- An adult child calling about consistent uncharacteristic changes they’re observing in a parent that’s causing them concern such as personal hygiene, home maintenance, and managing finances or medications.
- Recognizing they need help managing caregiving responsibilities for a spouse or partner as dementia or another health condition progresses.
- Questions about moving and what makes sense when.
- A recent diagnosis of Parkinson’s, MCI, Alzheimer’s or another dementia, or recovery from a stroke.
- They’re referred by their primary care physician, neurologist, elder law attorney, or financial advisor.
- Challenges when someone they care about is still driving and it’s no longer safe to do so.
- Siblings in disagreement about what is best for mom and/or dad and could benefit from the objective, informed guidance of an Aging Life Care Manager.
- A solo ager is having difficulty navigating the day-to-day and friends call to inquire about how to best help their friend.
Next week, Sheila and Keri will talk about next steps, assessments, and consultations.
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